Mohit Arora

The experience of depending on a system that wasn't designed for you changes how you see everything.

I've been a patient in Canada's healthcare system for my entire life. Over four decades, I learned the distance between what institutions say they are and what they actually do. Where trust is built, and where it quietly erodes. The gaps between what systems promise and what they deliver have many origins — neglect, competing priorities, structural blind spots — but they share a common cost, and that cost is never distributed evenly.

I've spent my career across sectors, from music to global technology, learning how institutions earn the trust of the people they're meant to serve — and how they lose it. That work gave me a specific lens on technology in particular: how it gets implemented, who shapes its design, and how the same tool that promises to improve care can quietly make things harder for the people who most need it to work.

Healthcare is where all of those questions converge with the highest possible stakes. I've been close to that intersection long enough to understand both the weight of what needs to change and the complexity of actually changing it. The work I do now happens in the rooms where policy and system design get shaped, and it starts from that understanding.

Canada's health system has people inside it who know something is broken and are trying to fix it. That work deserves sharper tools, more honest evidence, and perspectives that can hold both the structural critique and the practical path forward. That's the contribution I'm here to make — and if you think there's a place for it in work you're doing, I'd like to hear from you at hello@mohit.ar